Privacy Policy

Last Updated: June 2026


This Privacy Policy describes the policies of Concrete Commandos St Augustine, owned and operated by Commandos Locations USA dba, on the collection, use, and disclosure of your information when you use our website and SMS services. It outlines your privacy rights under United States federal laws and the State of Florida, and how the law protects you.


By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Interpretation and Definitions

Interpretation

Capitalized words have meanings as defined below. Definitions apply regardless of whether terms appear in singular or plural.


Definitions


  • Account: A unique account created for you to access our Service.
  • Company: Refers to Concrete Commandos St Augustine / Commandos Locations USA dba.
  • Cookies: Small text files stored on your device by a website to track activity and preferences.
  • Country: Refers to Florida, United States.
  • Device: Any electronic device that can access the Service, including computers, smartphones, and digital tablets.
  • Personal Data: Any information that relates to an identified or identifiable individual under applicable state and federal data protection acts.
  • Service: Refers to the Website and the accompanying corporate SMS messaging program.
  • Service Provider: Any third party who processes data on behalf of the Company.
  • Usage Data: Data collected automatically, generated either by the use of the Service or from the Website infrastructure itself.
  • Website: https://staugustineconcreter.com/ (Refers to Concrete Commandos St Augustine).
  • You: The individual or legal entity accessing or using the Service.


2. Collecting and Using Your Personal Data


Types of Data Collected


Personal Data We May Collect:


While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you to fulfill your home services request. This includes:


  • First name and last name
  • Email address
  • Mobile phone number
  • Property address (street address, city, state, zip code)
  • Structural project details (dimensions, service types, timelines)


Usage Data We Collect:


Usage Data is collected automatically when visiting our Website. This includes information such as your Device's Internet Protocol address (IP address), browser type, browser version, the specific pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic technical data.


Tracking Technologies and Cookies:


We use Cookies and similar tracking technologies to monitor the activity on our Service and store certain configuration preferences. These tracking technologies include:


  • Essential Cookies: Necessary to provide you with services available through the Website and to enable you to use some of its core security features.
  • Notice Acceptance Cookies: Identifies if users have accepted the use of tracking technologies on the Website.
  • Functionality Cookies: Allows our Website to remember choices you make when using the platform, such as remembering your form inputs or structural estimate calculations.


3. Use of Your Personal Data


In compliance with Florida data minimization standards, the Company collects personal data strictly to fulfill specified, clear business functions. We may use your personal data to:


  • Provide and maintain our Service: Including monitoring website performance and routing quote requests.
  • Contact you: To reach you by phone, email, or SMS text messages regarding estimates, job scheduling, operational updates, or administrative service changes.
  • Process requests: To fulfill and manage your requests for concrete installation, structural repair, or maintenance quotes.
  • Manage your account: To administer your registration and access permissions as a consumer or user of our Service.


Lead Generation and Lead Sale Notice


We may sell or share your submitted personal data (specifically your name, phone number, email address, physical location, and structural project parameters) to a licensed local concrete contractor or affiliate partner network. This sharing is conducted for the sole purpose of matching you with an available hardscaping professional to provide a price quote or fulfill your construction request. By submitting a quote form or calling our published lines, you explicitly acknowledge and consent to your data being shared or sold as a lead to a relevant third-party concrete service provider.


We will not rent, share, or sell your mobile phone number, opt-in data, or SMS consent metrics to any third party for unrelated marketing, advertising, or mass promotional purposes.


4. Disclosure of Your Personal Data


We may disclose your personal information under the following limited operational contexts:


  • To Service Providers: We may share your personal data with third-party vendors who assist with essential business operations, such as secure SMS delivery platforms, analytics providers, and automated customer support software.
  • For Business Transfers: If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred as a core business asset.
  • For Law Enforcement and Legal Obligations: Under the Florida Information Protection Act (FIPA) and general statutes, we may be required to disclose your data if mandated by law or in response to valid legal requests by public authorities (e.g., a court order or subpoena).
  • To Protect Safety and Rights: We may disclose your data in good faith to protect the personal safety of users, defend the property rights of the Company, or mitigate legal liability.


Consumer Data Sharing Statement


We do not share or sell your phone number or opt-in SMS data to external third parties for marketing. However, contact information and structural data submitted via an online web form or telephone call may be distributed as a commercial lead to qualified local contractors to fulfill your structural concrete or leveling request. This data is used solely to facilitate localized consumer-to-contractor contact.

You may opt out of the sale or sharing of your personal data at any time by contacting our data protection desk directly at estimates@staugustineconcreter.com.


5. Retention of Your Data


The Company will retain your Personal Data only for as long as is reasonably necessary and proportionate for the purposes set out in this Privacy Policy, or to comply with our legal, accounting, and reporting obligations under Florida law. Usage Data is typically retained for a shorter period for internal security and platform optimization analysis.


6. Data Security


The security of your Personal Data is a top priority for us. We implement commercially reasonable administrative, technical, and physical security measures to safeguard your electronic records and reduce foreseeable risks of unauthorized access or data breaches. However, please remember that no method of transmission over the internet, or method of digital server storage, is 100% secure.


7. Compliance with Children’s Privacy Regulations


Our Service is designed for and directed strictly toward adults and property owners. It is not intended for anyone under the age of 18. We do not knowingly collect or process personal data from children. If you are a parent or legal guardian and you become aware that your child has provided us with Personal Data, please contact us immediately so we can execute standard deletion procedures.


8. Your Rights and Choices


Florida residents and consumers utilizing our hardscaping network possess clear data control rights:


  • Opting Out of SMS: You may completely revoke your consent to receive text messages at any time by replying “STOP” to any automated or operational SMS message sent from our line.
  • Data Inquiries and Access: You may request a portable copy of, request corrections to, or demand the total deletion of your submitted Personal Data by emailing us directly.
  • Opting Out of Lead Sales: You have the absolute right to limit the commercial sale of your data. If you wish to revoke our right to distribute your quote request to local contractors, please submit a clear "Do Not Sell My Info" request to our corporate email box.
  • Do Not Track Disclosures: Our web infrastructure does not currently adjust its behavior in response to automated "Do Not Track" (DNT) browser signals or Global Privacy Control headers.


9. Changes to This Privacy Policy


We may update our Privacy Policy at periodic intervals to mirror changes in local laws or digital business practices. We will notify you of any structural modifications by posting the updated Privacy Policy directly on this webpage and revising the "Last Updated" marker at the top of the text. We encourage you to review this policy periodically.


10. Contact Us


If you have any questions, compliance concerns, or data erasure requests regarding this policy, you can contact our regional data coordinator using the following direct channels:


  • 📧 Email: estimates@staugustineconcreter.com
  • 📍 Address: 1357 Northwood Dr, St. Augustine, FL 32084
  • 📞 Phone: (904) 643-6378


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